elie

The Story of ALSS

In 1960 Michael Assaly founded Assaly Tiles. He established a reputation for excellence through taking pride in his work. Michael passed these values onto his son, Elie, who joined the family business in 1995. Working with his father, Elie recognised an opportunity to specialise specifically in repairing leaking showers. In 2001 Elie founded Australia’s Leading Shower Specialists (ALSS) to focus on this segment of the market.

Through ALSS, Elie has carried on his father’s commitment to excellence and reliability. Since 2001 ALSS have successfully repaired more than 16,000 showers with a 0.1% callback rate.

"We realise our success is determined by how well we meet our customer’s expectations and I believe that our customers have a right to expect that we will fix their showers right the first time, every time.

We aim to do everything we do to the highest standards right across the board. First and foremost, of course, this means pinpointing the exact source of a leak and fixing it properly, but it also means providing competitive quotes, arriving to jobs on time, and honouring our warranties. It means listening to our customers and doing whatever we can to help them achieve their particular goals."
– Elie Assaly

 

Charities

ALSS helped inaugurate the Institute of Strata Title Management Annual Charity Movie Night which has raised over $100,000 for the Cancer Council NSW since its inception in 2003. These nights were so much fun and for a great cause! The film to the right was created for one of the movie nights. We had a blast making it and hope you enjoy it!

Congratulations to the Strata Industry, for ‘digging deep’ & helping make ISTM Charity Nights such a success!

The Shower Job 1

 


Testimonials

Robert Fothergill - BCS
"Always excellent, prompt responses and friendly staff. Really there is no comparison as nobody else seems to offer the complete rebuild package, you do not just give a band-aid waterproofing solution as most companies seem to offer. Always very quick for quotes, arrange access yourself without the need of coming back to me and once the work order is given it seems that you are immediately in contact with the client on our behalf. I would recommend ALSS."

Ben Cabello - Bright & Duggan
"I use ALSS because I feel I am prioritized and I have a good relationship with them."

Liesel Biles - Net Strata
"I use ALSS due to the quality of work provided, customer service in dealing with jobs and our clients, getting the job done right the first time and the ALSS warranty."

Bob Harris – Strata Manager
“I have been using Australia’s Leading Shower Specialists for 7 years. I have found their service to be excellent, being prompt and efficient in dealing with the sealing and waterproofing of showers. I have found Elie persistent in gaining access to units and flexible in dealing with issues raised by owners. Elie works through the difficult issues. Elie communicates well with both owners and Strata Managers, he promptly rings owners to confirm booking times and keeps the Strata Manager informed of any problems during the works and of a successful completion. He has a great work ethic. I have no problems recommending Elie’s company to any Strata Manager.“

Paula Wood – LJ HOOKER, Flora St Sutherland
“We would like to take this opportunity to congratulate you on your services. After recent repairs required to the above mentioned unit, we are delighted that the shower recess after your repairs is now in excellent working order. We would also note that your professional approach to our needs and requests were of the highest level of customer service. We would have no hesitation in recommending your services to any of our clients. We wish to advise that ALSS have completed work on properties we manage. We found them to be very prompt and reliable at all times. The work was undertaken with professional care and the properties were left clean and tidy.”

Lydia Moles – Property Manager, Drummoyne
”We wish to advise that Australia’s Leading Shower Specialists Pty Ltd have completed work on properties we manage. We found them to be very prompt and reliable at all times. The work was undertaken with professional care and the properties were left clean and tidy.

 

 

 

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