These are just a few select words from some happy customers:
"ALSS provide me with prompt, excellent service, and complete the job in an efficient manner."
"ALSS are a pleasure to deal with. Their staff are excellent and have a happy attitude. The service is prompt and I love receiving work updates without having to chase it up. I don’t use another company, just ALSS."
"Always excellent, prompt responses and friendly staff. Really there is no comparison as nobody else seems to offer the complete rebuild package, you do not just give a band-aid waterproofing solution as most companies seem to offer. Always very quick for quotes, arrange access yourself without the need of coming back to me and once the work order is given it seems that you are immediately in contact with the client on our behalf. I would recommend ALSS."
"Staff are always helpful, informative and efficient. ALSS have all my business. I think Dyanna is excellent and always assists fantastically."
"You guys are excellent, it is rare to get this level of service. I use them because of their great response time and keep me in the loop with every stage of the job."
"ALSS have a Superior Super Seal product. Their service creates less fuss with tenants, ECs and owners. Their Staff are always there to listen and meet my needs. Turnaround time is superior. Thanks ALSS for the great service."
"ALSS Superseal is an excellent product. It seals the shower without removing tiles and comes with a lifetime warranty."
"I am happy with ALSS product and service."
"I have used ALSS for many years. Superior quality of work, good feedback from clients and they are a pleasure to work with."
"You guys are the best. Very happy with your service, reliability, quick response time and great communication."
"I have used ALSS for 14 years. They have provided me with an excellent service and quality. I trust in all their repair methods for leaking showers. I have established I wonderful work relationship with ALSS and find it easy to communicate with them."
"Overall ALSS provide a superior service and pricing. They have great staff and turnaround time. I have never received complaints from residents after the work is completed."
Sue O Connor
Level of service, staff and quick turnaround time is superior. I would highly recommend ALSS for shower repairs."
"ALSS is Number 1!!! Everything is attended too quickly and efficiently and I always receive updates with current jobs."
"I use ALSS because I feel I am prioritized and I have a good relationship with them."
“I am writing this letter to express my gratitude to Elie Assaly and his company Australia’s Leading Shower Specialists P/L. This is based on my personal experience in dealing with Elie and other members of his staff. The efficiency, timing at repairs and professionalism I have been provided with, has built my confidence and trust in the organization. ALSS has attended to some of the most complex and time consuming repairs and have been able to successfully resolve the situation. Personal attention has always been given as a priority to all parties involved, both on site and with Bright & Duggan.
"I use ALSS due to their outstanding performance. They are easy to approach and have a lot of experience in the strata industry. You guys are great, I am more than happy with your service. Your turn around time is superior as you are on time every time. You guys are the best in the industry. I believe you are priced fairly."
"SUPERIOR!!!! Excellent service, reliable and professional. Your tradesmen are on time, every time. ALSS provide top quality work with no call backs. Excellent communication – best in the business."
"ALSS provides great service, easy to communicate with fast service. They genuinely care and listen to my needs every time. I recommend ALSS to everyone I know."
"I like the quick feedback and follow up. Also your quick turnaround time is great. I am happy with any method of repairs ALSS use."
"I use ALSS because of the quality of workmanship, and to know that the job will be done right the first time. The office staff are a pleasure to deal with."
"I would recommend ALSS to my colleagues because they have a good reputation, easy to deal with and are reliable."
"I use ALSS because of their 10 year warranty and prompt service. It makes our job easier. Thanks for all your help."
"I have used ALSS for a number of years and I have recommended ALSS to a number of work colleagues. ALSS get the job done right the first time. I only use ALSS due to other companies not fulfilling their warranty. Their service is prompt and I am updated when my client is contacted. That’s a great addition to a super reliable and professional service."
"ALSS get the service right the first time. They have a competitive price structure which I like. And they are comprehensive and accurate."
"I use ALSS because they value and establish a long term business relationship. There work under warranty is attended too quickly. I can rely on ALSS every time to turn up."
Frances Lyndon Ross
"I am more than happy with ALSS service. I trust that any problems will be fixed."
"Excellent Staff and Superior Service. I use ALSS for my properties I manage due to the great customer service and reasonable turnaround time to attend to all work orders and quote requests."
"The measure of quality in a service as a strata manager is that I don’t have to follow Alss up or whinge after the event."
"ALSS are really easy to deal with. Their staff are reliable and professional."
"ALSS only have to do it once. Other competitors are not as reliable."
Great value for money. High quality service."
"I love the fast quotes. They are on time and very reliable. Well done ALSS. Stay as you are and everyone will be happy. Thank you again."
"ALSS deliver superior service and price. I would highly recommend using them for shower repairs."
"Staff response time is excellent. Quotes come back quickly. I love that costs are separated for the O.C and owners. Staff always respond to my queries."
"Great customer service, reliable and quick."
Sophie Kakakios - Get Strata
"I like how ALSS Bathrooms take the time to explain things in detail. They have superior customer service and a quick response time."
Karen Brown – Century 21 Cronulla
"ALSS has a personal service which I like. They have a great follow up service."
Dean Eades – Strata Management Services
"I find that ALSS is very responsive to our strata managers work order. Clients are kept well informed."
Kai Everson - Robinson Partners
"ALSS are professional and friendly."
Peter Verinder - Acumen Consultants
"ALSS provide reliable service, great prices and great results. This is why we don’t use anybody else. I am going to recommend them to anyone I know that needs a shower repaired."
Bob Harris – Strata Manager
“I have been using Australia’s Leading Shower Specialists for 7 years. I have found their service to be excellent, being prompt and efficient in dealing with the sealing and waterproofing of showers. I have found Elie persistent in gaining access to units and flexible in dealing with issues raised by owners. Elie works through the difficult issues. Elie communicates well with both owners and Strata Managers, he promptly rings owners to confirm booking times and keeps the Strata Manager informed of any problems during the works and of a successful completion. He has a great work ethic. I have no problems recommending Elie’s company to any Strata Manager.“
Paula Wood – LJ HOOKER, Flora St Sutherland
“We would like to take this opportunity to congratulate you on your services. After recent repairs required to the above mentioned unit, we are delighted that the shower recess after your repairs is now in excellent working order. We would also note that your professional approach to our needs and requests were of the highest level of customer service. We would have no hesitation in recommending your services to any of our clients. We wish to advise that ALSS have completed work on properties we manage. We found them to be very prompt and reliable at all times. The work was undertaken with professional care and the properties were left clean and tidy.”
Lydia Moles – Property Manager, Drummoyne
”We wish to advise that Australia’s Leading Shower Specialists Pty Ltd have completed work on properties we manage. We found them to be very prompt and reliable at all times. The work was undertaken with professional care and the properties were left clean and tidy.
Michael Smith – Property Manager, Cronulla
“I first met Elie through a referral from one of my friends that is also a Real Estate Agent. I had a problem where a shower needed to have the tiles re-grouted and my usual plumber was going to charge me $200 to do the job and still could not guarantee how long this would stop it from leaking. I decided to give Elie and his team at ALSS a chance to see what they could do. I was amazed at how fast and how professional they were at getting the job done. Upon inspection of the shower, ALSS had sealed the tiles with a special sealant which stopped the leak instantly, without having to remove any of the tiles. I highly recommend ALSS for any future work.”
Anna Dogias – Property Manager, Kogarah
“I would like to take this opportunity to commend you and your team for providing an excellent and efficient service and for all your professionalism throughout our dealings.”
Jed Wood – Property Manager, Sanders Jannali First National
“It is with pleasure that I write this reference for ALSS and with particular mention of Mr Elie Assaly. From my first meeting with Elie, I felt positive towards our relationship and it is has been nothing but a pleasure on our several dealings over the last month. ALSS have now completed 30 jobs for me in the last month and in all aspects the work has been carried out in a professional manner. Even dealing directly with my tenants to arrange access has been easy. One resident actually called to thank me for the courtesy shown by Elie Assaly.”
Marco Giuliani – Property Manager, Raine & Horne Strathfield
“As discussed I said I would inspect the job done at our rental property, 31 Flavelle St, Concord and talk to our tenant as to how efficiently it was carried out and write to you accordingly. Well, congratulations are in order as not only was our leaking shower problem rectified but you also went out of your way to retile half the bathroom wall at no extra cost. The tenants could not believe how quickly they were contacted and how efficiently and professionally the job was attended to. They couldn’t be happier and I know our landlord was definitely impressed with a 20 year guarantee you offer with every job.”
Tina Parasiliti – Property Manager, First National Real Estate
“ALSS have imparted a prompt and personal service offering courteous and efficient attention with minimal disruption to the tenant. We were most satisfied with their services from both a cost and performance perspective.
Greg Mason – Property Manager, First National
“This letter is to confirm that we use Australia’s Leading Shower Specialists on a regular basis for the 140 Properties that we manage. It is Australia’s Leading Shower Specialist’s professionalism and reliable manner as well as their reasonable pricing that will always make us refer any work to them over any other company.”
Daniel Gavan – Property Manager, Gavan Property Group
“At first I was hesitant to change companies, I had been using another company for years for my leaking showers, and I was quite happy with them. However I decided to use ALSS on a job and never turned back. I found the level of service to be superior, their guarantees exceeded everyone else’s, and they are quick to honour their guarantees. Not to mention, their outstanding after sales support, I have never been more impressed.”
Adrian Vassallo – Property Manager, Ray White
“We have only recently commenced our relationship with this company using their services in the resealing of several shower trays in rental properties of which we manage. We have found them to be very professional in what they do ensuring a fast, reliable and efficient service as well as offering a 10 year guarantee on their workmanship.”
Emey Mandadakis – Property Manager, Blakehurst
“We have recently used the services of Australia’s Leading Shower Specialists in the treatment of a leaking shower. We found their services to be prompt and efficient. A representative of the company has since contacted the office to ensure the repair was satisfactory. We were more than happy with the level of service.”
Michael Clay – Property Manager, United Realty
“I was lucky enough to find someone who not only re-sealed my shower, but with very little fuss. I had the same work done two years ago, and I must say the job which Elie, from Australia’s Leading Shower Specialists last week, was very professional. I would have no hesitation in recommending his work.”
Steve Jreij – Property Manager
“This letter serves as a reference for Australia’s Leading Shower Specialists Pty Ltd. We have only recently commenced our relationship with this company using their services in the re-sealing of several shower trays in rental properties, which we manage. We have found them to be very professional in what they do, ensuring a fast, reliable and efficient service and offering a 10 year guarantee on their workmanship.”
Shane Smith – Property Manager, Elders Real Estate
“We found them to be very prompt and reliable at all times. The work was undertaken with professional care and the properties left, clean and tidy.”
Chris Christodoulou – Building Maintenance Manager, World Tower
“I highly recommend Australia’s Leading Shower Specialists, not just for the great work that they do but their customer service as well.”
Rosemary Stack – Chippendale NSW 2008
“I write to endorse ALSS, Australia’s Leading Shower Specialists managed by Elie Assaly. In March ALSS retiled my shower recess. The work was completed in a professional manner and I am perfectly happy with the result. My shower has never looked so good.”
Julie Berendsen – Heathcote
“My ensuite shower has been leaking for about 18 months making the surrounding wooden floor wet after every shower and this worried me greatly. We had tried fixing it ourselves with silicone but with no luck. ALSS sent Neil to fix my shower and with very little disruption, no dust or mess, 3 hours later it was all fixed. Neil was very pleasant and efficient and I am happy with the work that was carried out. I had dreaded the thought and the cost of possibly having to have the tiles removed but this system was much easier and less hassle."
John Goodley – Mosman
“I write to advise that I have been using Australia’s Leading Shower Specialists for over 12 months and I am delighted to say that my experience with Elie and his team has been nothing but exceptional. They have done over 50 jobs to date for me, and they will get all my jobs in the future. I was most impressed with their quick turn around, they are very efficient and prompt. I found their level of service to be outstanding, their guarantees exceeded everyone else’s and they are quick to honour their guarantees. Not to mention, their impressive after sales support, I am extremely satisfied. I would strongly recommend anyone to use Australia’s Leading Shower Specialists. Their professionalism and quality is second to none.“
Clyde & Emma Livingston – Mosman NSW
"The transformation of our bathroom is incredible. We are very happy with the end result, although as you know we had many hurdles before the finish line. Thanks especially to Joe and Stephen for their hard work, a frustrating task at times. Joe's workmanship was excellent and you should be very proud to have him as a member of the ALSS team."